Solar Power Nation banned from the federal solar rebate scheme by the Clean Energy Regulator

The regulator said on 11 November it no longer considered the company to meet the scheme's fit and proper person test. Under the ban, Solar Power Nation cannot act as a registered agent or generate small-scale technology certificates (STCs). Retailers need those certificates to claim the federal rebate on rooftop panels and home batteries, the ABC explained. The company has 60 days to ask the Clean Energy Regulator (CER) to review the decision.

The CER's statement cites two earlier actions. The New Energy Tech Consumer Code, a voluntary scheme run by the industry, expelled the retailer late last year over six breaches, from contract problems to installation safety, the ABC reported. South Australia's Commissioner for Consumer Affairs has also issued a public warning after Consumer and Business Services logged 94 complaints from July 2025 to April 2026. Customers allege they paid deposits for systems that were never fitted, that products failed or seemed unsafe, and that their calls about refunds and warranties went unanswered. The company told the state regulator the delays followed a jump in demand when rebates were cut.

Complaints have come from other states too. NSW's Building Commission, which oversees electrical work on solar and battery jobs there, told pv magazine it had logged more than 240. The retailer is endorsed by Michael Clarke, the former Australian cricket captain, and several other sports stars. It did not respond to the ABC or pv magazine before their stories ran.

Neither the regulator nor the company has said what happens to customers who have paid deposits or still have installations booked. None of the reports mention an administrator or liquidator, and the decision concerns the company's place in the rebate scheme. The CER asks anyone with a complaint about a solar retailer or an installation to report it to the regulator.